Terms & Conditions

Christmas and New Year 2018
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Christmas and New Year 2018 Terms & Conditions

1. No provisional bookings accepted.

2. Any alterations to a booking must be confirmed in writing.

3. No deposits can be transferred or used for other products, services or events.

4. In the event of any event having to be cancelled by the hotel, an alternative date will be offered or a full refund given.

5. Any additional services must be paid for on the night.

6. All details are correct at time of going to press and may be subject to alteration without prior notice.

7. All prices quoted include VAT at the current rate.

8. The Arch London reserves the right to cancel, alter or substitute details, services, menus or pricing without prior notice.

9. All dietary and allergen requirements must be communicated at time of menu choice. Special dietary and allergen requirements are not available on the day.

10. Thanksgiving – A credit card is required for tables of 4 or more. All amendments and cancellations must be made with 48hrs notice to avoid a full price cancellation fee.

11. Christmas Afternoon Tea – A credit card is required for tables of 5 or more. All amendments and cancellations must be made with 48hrs notice to avoid a full price cancellation fee.

12. Festive Menu – A credit card is required for tables of 5 or more. All amendments and cancellations must be made with 24hrs notice to avoid a full price cancellation fee.

13. Christmas Day – All amendments and cancellations must be made by the 1st December 2018. A £20 deposit per person is required for all bookings taken at the time of booking. Guests will be contacted by 1st December for the remaining balance to be paid in full. Tables are not guaranteed until payment has been received in full. Any booking made after the 1st December 2018 will require 100% prepayment in full. Once final payment is made no refunds will be given.

14. Winter Menu – A credit card is required for tables of 5 or more. All amendments and cancellations must be made with 24hrs notice, to avoid a full price cancellation fee.

15. New Year’s Eve – All amendments and cancellations must be made by the 1st December 2018. A £20 deposit per person is required for all bookings taken at the time of booking. Guests will be contacted by 1st December for the remaining balance to be paid in full. Tables are not guaranteed until payment has been received in full. Any booking made after the 1st December 2018 will require 100% prepayment in full. Once final payment is made no refunds will be given.

16. ALC – A credit card is required for tables of 5 or more. All amendments and cancellations must be made with 24hrs notice to avoid a £20 per person cancellation fee.

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t: +44 (0)207 724 4700 info@thearchlondon.com

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